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John P. Kreiss
MorganSullivan, Inc.
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And - check if people not in your company/industry can understand the resume. Don't put too specific company that most people wouldn't understand!
Gautam - An HR consultant based out of India
I am sure some resumes however good they are get rejected because of poor cover letter/spelling mistakes/unclear objective.
I liked that part too which talks about overqualified.
The more information the company can get about you and your proyects will make you more clear, and it will help them to know how you think and your goals or if you are active.
Point being that people have many interests and avocations and that anyone can get burned out in their existing field and begin to hunger for something new, different, and exciting. Just food for thought.
You'd also do well to keep in mind that hiring someone with a different or non-traditional background also means that you could be hiring someone who'll bring unexpected insights and resources to their new job.
just a thought...
Maybe there's a business in that. Something like YouTube for jobs.
I'm not sure what I think about sending a customized video. Perhaps it's okay for certain types of job, but this is an administrative assistant position and I wouldn't expect it to be the norm.
Unfortunately, so many times on Craigslist or other sites, I see employers posting very generic descriptions of the company, sometimes in confidence and candidates are forced to work with it. My advice is do whatever you can to work with the information you do have. Make it easy for the company or recruiter to see where your skills are a match and don't make them think about it too much because it could cost you an interview. Your resume shouldn't be only about your duties and responsibilities - find room to demonstrate your value and share previous successes.
I think your point about using Word 2007 is also slightly odd. I'm pretty sure these people aren't the types to understand about Word versions, open office and such. Maybe they bought a Vista PC with Office 2007 and used what they had..
Same applies for testing emails in clients. This assume you understand that sending out to different clients causes problems.
I'd say your rejections are slightly out of hand and not proportional to the position you're offering.. Perhaps you should go for the software engineer.
- Tom
But one has to wonder how long those creative types will stay with the firm.
You cant help but wonder that the more advanced the resume is - the more restless those applicants will be at any one position
I used to help polish resumes in my down time as tech writer. You would not believe how often even really smart people fail to communicate and highlight adequate skills. Its the paucity of the information on the CV that stumps a potential hirer.
Whenever I used to assist in a hire process this is what I used to do. I am a visual person, and I like to get a mental picture of who you are [abilities, what you bring into the table], and what you can do [potential], and how would you fit in [soft skills in HR speak].. I also actually check the math, [correlate gaps and overlaps, and actually wonder whether your small town has a state of the art super computer that you worked on?]
Only when the written picture adds up and you sell yourself well, a deal is struck.
And regarding video applications, the technology is in place, but where is the content? Bad sell on any media is still bad sell. And do you need a blogger as an admin asst.? Necessary?
And something that strikes me is that, you may need to look into the other side.. Why is FC not able to attract, especially at recession time? Was the ad written well? Is craigslist the best place to place an ad? Or is your blog page better :) ?
Yes, a good covering letter should make the resume little more than the icing, but a poorly designed resume can greatly undermine a good covering letter.
Two ways you can improve it are:
1) Give it a bit of color - B&W numbs after 100 resumes.
2) Make sure it's readable, i.e. the key information is easily found by a quick eye scan. Clear headings that draw the eye help. Again, color helps.
All good tips. And I don't think you can emphasize the power of proofreading enough. Little typos may be forgiven, but they still make a rattling noise in the brain of the hiring manager. Whoppers, though, will almost certainly be shared internally, usually with a withering comment. You just cannot recover from that kind of error.
http://unresume.pbwiki.com/
Oh well, I would have been a terrible admin. assitant anyway. I'm much better as a C-Level, I think, so let me know if you have any of those jobs available.
I will most certainly keep these, and many of the comments in mind - as I am always looking for tips and tricks...
As a hiring manager, I often look at only a few resume's myself. When hiring individuals I always talk with friends and associates in my industry first, to see if they know anyone they would trust. If that fails, then I work with several trusted recruiters I have built long-term relationships with - and the first question I ask them when presented with a candidate is, "What was your impression when you met them?"
Yes the position you have offers much better opportunities however people still have to live.
I suspect a good assistant round your way could get $20+
Also - some people just plain suck at resumes / applying for jobs - maybe consider putting some of the info above in the job listing - e.g. tell people to include a few words about why they qualify, what they want from the job etc.
When a job seeker has sent out a hundred resumes with carefully crafted cover letters and not heard a single thing back it gets demoralizing and you start to just send the resume instead figuring the cover letter gets ignored anyway.
One last thing - please reply to all, maybe even if it's just a link to this blog post - it's more than they'll get from most of their applications.
www.linkedin.com (networking)
www.indeed.com (aggregated listings)
www.realmatch.com (matches you to jobs)
Whole top 10 list here:
http://jobsearch.about.com/od/joblistings/tp/jo...
Disqualifying for over-qualification is crazy, millions of reasons why -- career changer, breaking into a new line of work -- you will get better for the same price, plus they will do twice the work in half the time, and put in extra time and then some. Directly qualified will clock in and clock out. Plus, over-qualifieds are the career types, you say you want future career types, but then you reject those very candidates, claiming they are "over-qualified".
And most cover letters go unread, gets tiring for the job seeker to custom craft zillions of things that are almost always ignored. Hence, clearly state that cover letters are a requirement. And 99% of companies reject attachments out of hand, plus most have overcomplicated annoying Monster-like 2-3 hour applications.
From your list of demands, you want more of a Capitol Hill-like professional-level Admin Asst., $12-$15 ain't gonna get that. Price to the market. And get a true-believer cult-worshiper, as anyone else will go insane and quit.
However, I'm NOT ok with people sending me resumes from their current company email id. Shows they could be goofing off there, and could also land them in hot water with their employer as emails are scanned by the IT chaps.
Another irritant for me is people sending resumes to multiple job ids at different companies, which are all over the To: and CC: fields, addressed to "The Hiring Manager", and looking for a "suitable" opportunity, which says a lot !
Candidates MUST take prior permission from those they're putting down as references in the resume. I've met several who just gave a sheepish grin when I asked about contacting their references after the interview.
Last but not least, show up for the interview !! I've faced numerous such instances, and maybe jobs are aplenty out there, so that's ok. The problem is with candidates not showing up AND not having courtesy of informing me or even the agency that referred them, which damages their own reputation in the long run.
I am taking my double Ivy, MBA, marketing and hospitality, but not enough socnet experienced resume and giving it another shot this week. Wish me luck . . .Cecilia
By your own admission, you're unqualified for your own job. Can you spot the typo?
http://sfbay.craigslist.org/sfc/ofc/864699400.html
By the way, $12-15 is pretty low for SF. I'm paying $16 for a PT personal assistant here in San Jose. Most good assistants in SF will want at least $20. $30 is probably more reasonable to get someone reliable. Even paying $16 here in San Jose, I've experienced a lot of flakiness on the assistants' parts.
90 resumes sounds about on par. 80% of them crap sounds about on par. Neither number is indicative of the economy. I have posted many similar postings for entry-level jobs in the 2005-2007 timeframe and we typically got just over 100 resumes for each.
-Erica
He may also be looking to downsize a little due to changing life circumstances, in which case he's very likely to not want to change companies once he hires on. In this case, he'll be more than happy to be paid what the job is worth while giving you the benefits of his deep experience at no extra charge.
The two questions I have for you is whether you point the 80% of the "crap" resumes back to this post so they can learn. And have you rewritten the ad based on the current results?
Toddy
I see two problems with most resumes: 1) focusing on what the hiring company can do for the candidate rather than vice versa; and, 2) talking about responsibilities rather than achievements.
I often tell people that companies are interested in three things: 1) will the candidate help us bring in more revenue? 2) will the candidate help us reduce expenses? and/or, 3) will the candidate help us improve efficiencies?
If I'm hiring for an administrative assistant position, I will receive a lot of resumes which tell me that the candidates were responsible for preparing correspondence, coordinating travel arrangements, filing documents, answering phones, etc. I won't receive many resumes (if any) that tell me how a candidate saved the company a tangible amount of money, improved efficiencies, or was instrumental in a revenue-producing project.
Erica, I didn't write the ad, our HR guy did. I should have looked it over, though, and I'll fix that typo in the morning. Pretty funny, actually.
Agreed on the salary range. We're probably too low but we can always go up, not down. Your info really helps too.
Coulter: I have more than 100 resumes right now. Some of which are just fine for the job. I was giving some examples of how to stand out of the crowd. If you don't like the advice, that's cool. It resonated with lots of other people, though.
Everyone else, there's tons of other comments on FriendFeed about this article: http://scobleizer.com/2008/10/05/need-a-job-res...
You are looking for "someone like me".
That is very natural as people like people similar to them, but does that position need another Scoble?
The only real negative I can think of for hiring an 'over qualified' person is that they may get bored with the role and leave, which then places the emphasis on the employer to make the most of that persons talent doesn't it?
You used a reply-to gmail address in your CL ad. Then complained that someone used Hotmail. Good one, rockstar.
Someone called you "scobleizer" - they didn't google you, know of you, or read your blog. They addressed you by the freaking name used in your gmail address, scobleizer@gmail.com. You're not famous among admin. assistants. Speaking of "scobleizer" - you said that people sent you email address with "goofy names". You're telling me someone found a goofier fucking name than "Scobleizer"? Right.
You made absolutely no reference to the format you wanted resumes in, then complained someone sent it in MS Word 2007. But, you want them to be proficient in Microsoft Office. If they had sent it in txt, pdf, word and opendoc, you'd have complained of too many formats. Since you failed to include mind-reader in your list of requirements, perhaps YOU should do some research of your own on how to write a good "we're hiring" ad.
Someone who has a blog "showing how to be a better administrative assistant" is already an administrative assistant, for a high level exec. And that person is being paid way, way, way more than $12-15 an hour.
You made absolutely no reference in your poor excuse for a hiring ad of the possibility of advancement in the company. When people read that, they avoid mentioning that they'd like to use it as a jumping point, because they assume the company is looking for someone who will be in that position long term.
I'll repeat. Next time, take the time to learn how to write a good hiring ad. Then you won't have to bitch about it, though I'm quite sure the bitching was more important to you than finding a qualified person.
I don't think I'd apply to anyone who thought a blog was necessary to "stand out from the crowd". The web is full of rubbish blogs. Most people have better things to do with their time, as most people's lives are not an "interesting read" for other people. Really, get some perspective. On my first visit to your blog, I'm crossing it off the list of blogs to visit--100% rubbish. The rest of what you wrote is generic common sense mixed in with a fair amount of rubbbish--no need to blog about it.
When I re-did my Tech CV I wrote a 5 part blog post guide....
http://www.bytesurgery.com/blog/curriculum-vitae/
-Robin.
Shameless plug for our resume creation site: http://www.codemunch.com
Do visit :)
Mzinga's VP of New Media was hiring a few months back, and he did exactly what I'd do if I was hiring: he posted the position on his blog, Twitter and a few other social networks, and asked for people to contact him through one or more of those same channels. Of course he was looking for people with Social Media chops. But I thought at last, someone 'gets it', that the old resume should be dead. I didn't get the position, but it was refreshing to have the freedom to send a Linkedin Inmail, Facebook message, DM on Twitter - I think I even did a short Qik video - all pointing to my web resume, blogs and other pertinent info. This is 2008, right?
"I think your point about using Word 2007 is also slightly odd. I’m pretty sure these people aren’t the types to understand about Word versions, open office and such. Maybe they bought a Vista PC with Office 2007 and used what they had.."
I agree. Not only that, it's not the applicant that looks out of touch here but Robert since there is a plug in for Office that allows Office 2003 to open Office 2007 documents. Pretty much any user with a modicum of skill knows that. Sure a user can save documents in 2003 format but I would think a business would also have this patch installed.
...just saying, Robert, shouldn't you know this? The document can, in fact, be opened in Office
One tip that you didn't mention--and that I've seen a surprising number of times, considering how obvious it seems to me--is that if applicants are unsure of whom their letter should address, they should not NOT begin their cover letter with "Dear Sirs:"
Get with it, people; it's 2008, not 1958. It's quite likely a woman will read your cover letter and/or be the person in charge of hiring you. You don't want their first impression of you to be that you make outdated, sexist assumptions.
Use names, whenever possible; if you must address it blindly, use "Dear Sir or Madam:"
The tip about blogs is more relevant than ever now, yet blogging remains an asset untapped by many job seekers. Become a discerning blogger and demonstrate your knowledge in your chosen field of endeavour to any and all who would bother to search out your comments.
It's okay to send if you don't have some of the things in the "desired" or "nice-to-have" or "preferred" list.
And, why don't people customize their resumes for each job they apply for?!? I'm not suggesting being dishonest, but each of your past jobs likely has some aspects that more particularly play to the job you're applying for, so why not highlight those things to make it clearer as to why you're applying and how you think you're right?
Of course if you know the person you'd actually be working for and can bypass HR, or if the company is too small to have an HR department, great! However, I've been working for the same company for so long that by now pretty much everyone I knew at other companies now works with me. That leaves me in a position where I don't have a chance at getting a job that reflects my experience, because the HR drone reading the resume will see that I have (to pick a random example) five years of CM experience using Perforce when they require five years of CM experience using Subversion and am therefore "unqualified."
I realize that in this situation you're supposed to just lie and fake it, but I have a problem with being honest when I'm not supposed to be, so I get to chose between submitting resumes to jobs that I'm unqualified for (but in reality could do perfectly well) or for jobs that I'm entry-level jobs that I'm over-qualified for.
Except you're recruiting an admin assistant, not a rocket scientist.
Things I think are incorrect with your basic premise:
1) You expect too much
- According to your resume qualifications, you want someone always happy, peppy, willing to work.
- You want someone to be qualified, but not over-qualified and be incredibly tech-savvy... as a assistant.
2) You pay too little
- With what you are paying, you are competing with near-minimum wage for your area.
- Many HIGH SCHOOL graduates make as much as you are offering... fresh out of HIGH SCHOOL.
3) Video of themselves?
- Seriously? You expect someone to submit a video resume for an entry-level $15/hr job? As a glorified secretary no less?
4) Test email clients?
- Again, it's an entry-level position. As an admin assistant. If the job responsibilities include vast tech-savvy computer knowledge, then I can admit allowing this for resumes. But since they probably don't, why should someone test emails on different clients?
5) Blog?
- Entry. Level. Position. Not everyone blogs. Not everyone has facebook (or wants to share it with employers, ie, not professional, it's personal). If you were hiring say a lead chemical engineer, yes, you could expect some blogs on the goings-on in academia or chemistry or research. Or maybe a facebook page on various projects. But you're not: you're HIRING AN ADMINISTRATIVE ASSISTANT.
Here's my advise to resume reviewers:
1) Keep your resume expectations in-line with the job you are hiring for. When you automatically ditch the "overqualified" section, you're losing out on a valuable resource. Not only are these people usually motivated to move up, they can often bring new, fresh ideas to your company or design philosophy. They also tend to be more responsible and more productive.
2) Offer a competitive wage, or slightly below. Tailor this to the applicant. There's nothing worse when I was seeking a job than being told "everyone gets paid xyz amount, regardless of qualifications, and that's what you get as well".
3) Interviews don't hurt. Neither do reference calls. Yes, some resumes should be ditched when you first see them (60% or so). Usually I put 20% in a "maybe" pile, and 20% in an "interview" pile. Those in the "maybe" piles I usually give a mini-phone interview, call references, or give the resume a second look. It sounds like you're unwilling to put forth that effort.
You seem to want the "perfect" applicant to send you a resume... via CRAIG'S LIST. Someone that lives to be willingly overworked, underpaid, and do it all with a smile on their face. Someone that is "overqualifingly" tech-savvy.
Personally, I think you've set your own bar too high. I expect your turn-over rate for this job to be about 2 months... if you ever decide to hire anyone in the first place.
Was that me Rob? haha!!!
I LOVED your mention of career seeker versus job seekers.
If you think about it, it really doesn't even matter what someone studied or did before...what matters is where they want to go and where do they see themselves in 5 years, It's amazing for me how I ask my friends and a lot of them haven't even thought about it.
gaby
And HR knows not software or any equivalents. Example...I had Vegas (+VASST scripts), AP, Avid family, Edius, Autodesk, (and later on FCP) experience, and they wanted some generic consumer something NLE, which I had no experience with, and didn't lie. But anyone who couldn't see that someone with Avid training, was more than capable of handling some generic consumerish Windows Movie Makerish NLE, shouldn't even be interviewing me. Took it as a sign the company didn't know what they were doing, and tried to pitch myself as a SME, but no, they were stuck on that one application. So they got some college-kid smuck who managed to screw up the project royally, reap what sow.
Then you get big companies that, have interview "procedures", Star or Six Sigma-like methodical spew. You have to copycat Simon-like memorize yourself through them. The idea is to branch out hiring to people who aren't used to hiring, sometimes it works, but most of the times it's so robotic as to be dehumanizing.
For every bad resume, there be an entire industry of screw-ups. The more you point fingers, the more they come back at you.
Robert, what do you mean by: "Make sure you write for a human, but include tags and things for electronic scanners too?" Tag what? Tag how? Electronic scanners are scanning what?
Make sure it is tailored to the job you're applying for. Make sure you have good use of action verbs (Managed, Evaluated, the list goes on for hundreds of words).
And if they send a resume in the latest Word 2007 format you toss them out?? Are you insane? You penalize them for using the current version of MS office, the most widely used office application in the world?
You should take a hard look at yourself, and see if the world could hire someone like you. I suspect not.
If you're petty and lame enough to search Blogs, chances are you will find something in the Blog to offend you and rule out the candidate.
Pretty lame, all in all.
As a professional myself, I do not use blogs, facebook, myspace, etc, because it is not professional. I use Linked In begrudgingly, because a lot of my peers do also.
If you use a Blog as a criteria, you're truly looking down the wrong road.
Loved the article, and have bookmarked it for future refernce, however I would have to agree with the folks here r.e. pay rate. I would guess that one of the reasons why the quality of the resumes is so low is that the pay rate was laughably insubstantial for the Bay Area. When I last temped in SF doing administrative work, my going rate per hour was $20.00. As a TEMP. In 2001. Even here in Reno, NV I received $15.00 per hour working as a temp in an admin. asst (I've changed careers, since then). I would suggest comparing pay rates to what others in your field and your area provide, posting a higher pay rate along with he post, and see if the quality of the resumes improve somewhat.
We don't need another web gadget, we need farmers.
Randy, LawnstoGardens.com
Best,
Aaron | @astrout
I appreciate the regard you give to reducing genericy in applicants, but let's look at it from another perspective: In this day and age, who can survive on what you're paying? Granted, you acknowledged that and I didn't catch the locale of your job opportunity, but under many circumstances in this job market, a prospect at that wage will be working more than one job and most likely won't have a whole lot of time to sleep, let alone blog -- assuming they can even afford a PC, internet access, etc.
As far as passion about the job - the potential applicant may be passionate about what they do, but don't have the ability to devote passion because they have to pay their bills, feed their kids, etc. Perhaps they've been laid off and quite honestly, will bail at the first sign of trouble, because loyalty is non-existent from corporate attitudes where money and shareholder appeasement is rule #1. And let's face it, when heads roll, admin staff get pink slips almost always at the onset of downsizing, rightsizing, whatever you want to call it.
The dominating factor in this job market, especially for lower-tiered roles, is fear. Fear of not being able to eat, to pay their bills. As a media professional, I've got my ear to the rail and things are bad. I certainly don't want to appear that I'm trying to "one-up" you, but I've been working a lot longer than you and have seen a few recessions and this market is the worst I've ever seen.
All that said - I don't disagree that you want to scope your prospects to make sure you're getting quality - which indeed is difficult to find. Professionalism is a dying attribute.
Many (if not most or all) companies prefer to hire from within their own networks first, as well as from their customers/users/community. I think it's pretty natural to be more comfortable with someone that already has some exposure to your team or your products, or hopefully both.
So what do you do if you don't have any connections to a company? Build some. Use their products, read their blog (and comment!), participate in the community. Get involved in the conversation, or, if you can't find it, start one. No doubt you have many redeeming qualities that aren't captured in your work experience and resume; showing interest and asking questions is a good way to at least hint at a little depth.
I occasionally get asked for job advice. My first hint is usually to go to Startuply. My real suggestion is this: make a list of the companies, brands, and products that you use, like and admire. Seriously, write that shit down. Don't you want to work on stuff you think is cool, anyway? Then, start getting to know them better; read their blog, comment if you have something relevant to say (questions are great), and spend some time actually thinking about what they do. Try to conversate. Romance them.
My bet is that you can do a lot to increase your odds of getting your foot in the door, so to speak. You still won't get the girl every time, but you'll definitely have a better shot. Don't quit when it doesn't work, just keep expanding your circle of targets (I mean, someone has to work at Yahoo). You might meet some people, get a job, or even learn something in the process.
That make any sense?
some ideas here:
http://lairigmarketing.typepad.com/lairig_marke...
I think your point #5 is the best advice. People don't go to work at jobs, so they shouldn't search for jobs. Find the best company for you first, then the job will present itself.
I agree with Luke G, just looking through job postings is pretty lame. Particularly when you are in a high demand profession/skill set, where a keyword search will return thousands of almost random results.
I suppose its a big issue though (for those looking for a job of course).
Although I can imagine that some of you guys reading this post may wish to say like Jack Handy: "I wish I would have a real tragic love affair and get so bummed out that I'd just quit my job and become a bum for a few years, because I was thinking about doing that anyway."
http://www.SparkGuy.com
People still take shitty, low paying jobs as production assistants on films or clerks at the New York Times -- or work for FREE as interns for politicians -- for the exact same reason. These jobs lead somewhere. The people you get to work with are the type of people you want to be one day when your career is further along.
Is an employer that has this prestige at their disposal being a jerk by paying less? Perhaps. But my experience is that the organizations with jobs like this don't have as much money to spend. If you're looking for a high paying, soulless job, go to Wall Street instead. Oh wait. Too late.
Joe Girard, formerly the world's #1 care salesman, used to say that everyone knows about 250 people on average. He sold more cars than many entire dealerships simply by mailing a card once a month to everyone who ever bought from him.
If most people made a plan to contact 10 people each day, they could cycle through 250 names a month, with weekends off.
Factor in the 250 people those 250 people know, and you could be 2 phone calls away from 62,500 people -- if you were as systematic about this as Joe Girard. There ought to be a job lead in there somewhere.
Here's a link to a video of a guy who did a short version of this and got a job lead in 5 minutes - http://tinyurl.com/4dzzw4
... no resume needed :-)
No thanks. I'll be sending throwaway emails..
If employers really wanted to find the right people, they'd publish the name and phone number of the hiring manager. Professional people would know how to handle and present themselves. Wannabees would hang themselves in the process.
You are right, resumes are completely inadequate to demonstrate competence today. That's especially true when an economy decimates your industry or field and employers insist you must present yourself in terms of what you've done before. That's not a winning formula in an environment of change, especially for applicants who are ready, willing and able to change. Question is, are employers?
train.a truck cap after I write my add it brings me to a code I put the code in the box then it says are you human I check yes and another box with about 75 # and letters it will not let me post.
If any one has an idea please help.
thank you Tom
the help would be cool.
Thank you Tom
I recently came up with one solution to this problem - "how do you set yourself apart to get that first interview". It's essentially an interactive resume for software developers, showing a person's skills and experiences from different perspectives: timeline, dashboard, etc. Check it out at:
http://www.coderscv.com/
There is more advice in my book, Get A Job! Your Guide to Making Successful Career Moves, available on Amazon and at http://www.thegetajobbook.com
You can also get free advice at my blog (co-written with Jim Stroud, author of The Job Search Strategist) at http://jobs.therecruiterslounge.com
To your success,
David B. Wright
Author, Get A Job! Your Guide to Making Successful Career Moves
And every thing they want to tell anonymously.And www.layoffgossip.com is providing you that platform.
Definitely this is a strategy which every one wants to follow!!But this is not too wellknown hence there are a lot of confusions in it which will be solved as we go stage higher and read this article with new additions in it!
---------------------------
brad pitt
cover letter
Can I use the Russian translation of this article on my site with a link to this entry?
Try this http://www.resumeformat.org/administrative-resu...